At Schneider Electric, we value the security and privacy of your data as much as you do – and we understand that sharing your data with us is not something you take lightly.
What data do we collect?
Data collected is your organization's address, your e-mail and cell phone number, IP-address, and measurement data from your equipment. Only data that is strictly needed for functionality, device support, and future development is collected. Your e-mail is kept until a request for deletion is made.
We collect sensor data and alarms from critical infrastructure devices, that you choose to share with us. We only collect data about the performance of your equipment, and metadata such as where it’s located and how old it is.
EcoStruxure IT does not access any data stored on your servers or storage, or monitor any traffic passed through your network.
What do we use your data for?
Firstly, we process and store it for you, so it’s available to you anywhere in the world through the EcoStruxure IT app. But more importantly, sharing your data with us allows us to optimize the services and products we provide, to help you optimize your data center, and to enable you to benchmark yourself with peers worldwide.
Your data is not sold or shared with 3rd parties.
For more specific information regarding privacy and personal data, see our Data Privacy and Cookies Policy. https://www.schneider-electric.com/en/about-us/legal/data-privacy.jsp