StruxureOn is currently being renamed to EcoStruxure IT. The StruxureOn option in Data Center Expert will be renamed in a future release.

 

You can connect to EcoStruxure IT in Data Center Expert, or, if you do not want to enable EcoStruxure IT on your DCE server, you can use Data Center Expert and EcoStruxure IT Gateway in parallel to monitor SNMP and NetBotz devices.

How to connect to EcoStruxure IT in DCE

You will need:

  • The latest version of StruxureWare Data Center Expert server monitoring devices
  • EcoStruxure IT app for Android or iPhone

If you are using the Remote Monitoring Service (RMS) on your DCE server, you must disable it before connecting to EcoStruxure IT.

Instructions

  1. Upgrade to the latest version of Data Center Expert.    

    You can update Data Center Expert v7.3.1, v7.4.0, v7.4.1, or v7.4.2 to Data Center Expert v7.4.3. You can update DCE v7.4.3 to v7.5.0. You must contact your local Technical Support and verify you have a valid software support contract to receive the StruxureWare Data Center Expert update file.
    NOTE: The StruxureWare Data Center Expert update file is not available for download on this site.

  2. Log in to the user interface, and select StruxureOn > Registration and follow the on-screen instructions to connect your Date Center Expert to StruxureOn.
    Click the Register link and follow the on-screen instructions to connect your DCE server to StruxureOn.

     
    Create a new account only if you have never registered any of your organization's DCE or Gateway servers on https://app.ecostruxureit.com/manage.
    If you have already registered any of your organization's DCE or Gateway servers, use that account. Log in to your account and enter the registration code for the Gateway server on the app.ecostruxureit.com/manage page.


  3. Download the EcoStruxure IT app and log in using the code your received via SMS message.

How to connect to EcoStruxure IT using DCE and Gateway in parallel

If you don't want to enable EcoStruxure IT on your DCE server, you can use Data Center Expert and EcoStruxure IT Gateway in parallel to monitor SNMP and NetBotz devices, and connect Gateway to EcoStruxure IT.

Note: Dual monitoring Modbus devices is not recommended because it may cause some devices to fail. Some Modbus devices do not support polling from monitoring agents.

You will need:

  • StruxureWare Data Center Expert server monitoring devices
  • EcoStruxure IT Gateway to monitor some or all your SNMP and NetBotz devices in parallel with your DCE server
  • EcoStruxure IT app for Android or iPhone

Instructions

  1. Go to https://app.ecostruxureit.com/manage/register and create an account for your organization. If you already have an account, log in.
  2. Enter the code that was sent to your mobile phone.
  3. Click the link to download and install the Gateway to connect your on-premise devices to the EcoStruxure Cloud. System requirements
  4. Log in to Gateway. Go to https://localhost/dce/index.html on any computer with network access to the server. The default username and password is admin/admin.
  5. Discover the SNMP and NetBotz devices you want to monitor in parallel with DCE.

    Select EcoStruxure IT. Click the Register link and follow the on-screen instructions to connect your Gateway server to EcoStruxure IT.
    Log in to your account and enter the registration code for the Gateway server in the Gateways/Data Center Expert option on the app.ecostruxureit.com/manage page.
  6. Download the EcoStruxure IT app and log in using the code your received via SMS message.

EcoStruxure IT app

Watch the video

The EcoStruxure IT app is available for iOS and Android, in English only, in these countries

Get smartphone app in Google Play Store

Get smartphone app on iTunes

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4 Comments

  1. How do I remove duplicate devices from StruxureOn.com? They are not duplicated on the gateway.

    Type  Name  IP address  Serial number  Model  Manufacturer  
    PDUInfraStruxure PDU10.51.9.45A1349T15836InfraStruxure PDUapc
    PDUInfraStruxure PDU10.51.8.45A1349T15835InfraStruxure PDUapc
    GatewayStruxureOn Gateway129.118.177.82, 10.51.6.9205a20f2-e38a-4119-b1c8-ae978d361e7cStruxureOn Gateway 
    DCEStruxureWare Data Center Expert129.118.186.192, 10.51.8.8, 192.168.16.1WV1744WJY6K9StruxureWare Data Center ExpertSchneider Electric
    UPSSymmetra-PX250-110.51.5.1QD1534121022Symmetra PX 250American Power Conversion
    UPSSymmetra-PX250-110.51.5.1QD1534121022Symmetra PX 250APC
    UPSSymmetra-PX250-210.51.5.2QD1630122059Symmetra PX 250APC
    UPSTOSM-DR-UPS129.118.148.135PD0652360037Symmetra 40KAPC
    Rack PDUTOSM-North-RPDU-R1810.51.5.3ZA1028010255AP8861APC
    Rack PDUTOSM-South-RPDU-E110.51.7.35A1343E07182AP8865APC
    Rack PDUTOSM-South-RPDU-E110.51.7.35A1343E07182AP8865American Power Conversion
    Rack PDUTOSM-South-RPDU-F710.51.8.15A1322E06027AP8861American Power Conversion
    Rack PDUTOSM-South-RPDU-F710.51.8.15A1322E06027AP8861APC
    Rack PDUTOSM-South-RPDU-G1610.51.9.5ZA1327013832AP8861APC
    Rack PDUTOSM-South-RPDU-G1610.51.9.5ZA1327013832AP8861American Power Convers
    1. Dear Jeff James,

      I can also confirm this, so I created the corresponding topic Duplicate devices listed in struxureon.com/manage and StruxureOn app? for this bug.

      With respect.

  2. Thank you, spezialist and Jeff James. Our engineers are looking into this issue.

  3. Hi Jeff James,

    The issue should be fixed now.

    In the future would I recommend that you ask your questions direct in our community: https://help.ecostruxureit.com/questions

    Thanks Jesper

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